
Front of House Team Member Jobs in UK With Visa Sponsorship
For those wishing to work in the hospitality sector, front-of-house team member jobs in the UK are an exciting prospect. The need for qualified front-of-house employees is growing as the UK’s hospitality industry continues to flourish, especially in eateries, lodging facilities, and entertainment venues. By 2025, a lot of UK companies will be sponsoring visas to draw in foreign workers, which will give job seekers in the UK great employment opportunities. Front-of-house staff members, who make £10.52 per hour, are a vital component of the customer service experience. The duties, pay range, requirements, and application process for front-of-house team member positions in the UK with visa sponsorship will all be covered in this article.
Details of Front of House Team Member Jobs in UK With Visa Sponsorship
Salary Expectations
Although pay may vary slightly according to region, business, and experience level, front-of-house staff members in the UK normally make £10.52 per hour.
Entry-Level Front of House Workers
- In line with the UK’s national living wage, entry-level front-of-house staff personnel, including hosts, waitresses, and receptionists, should anticipate making about £10.52 per hour. Basic customer service duties like welcoming visitors and managing reservations are frequently a part of these positions.
Experienced Front of House Workers
- Front-of-house team members can advance to jobs with more responsibility, such as supervisory roles, as they get more experience. Experienced employees may be paid significantly more, between £11 and £13 per hour, depending on their qualifications and the particular company.
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Responsibilities
Members of the Front of House (FOH) team play a critical role in making a good first impression and guaranteeing a great client experience. Direct guest interaction, service flow management, and operational efficiency support are all part of their job description.
1. Greeting and Welcoming Guests
- Serve as the initial point of contact for patrons arriving at the establishment.
- Give a cordial welcome and offer some basic advice.
- Establish a welcoming and upbeat environment
2. Managing Reservations and Seating
- Use booking systems to manage walk-ins and reservations.
- Assign rooms or tables in a systematic and effective way.
- Inform visitors of wait times and available seats.
3. Handling Customer Inquiries
- Respond to inquiries by phone, email, or in person.
- Give precise details about the cuisine, services, hours of operation, special offers, and rules.
- Respond to particular demands, such as those with dietary restrictions or accessibility requirements.
4. Taking Orders and Serving Food (where applicable)
- Accurately take and convey consumer orders in cafes and restaurants.
- Ensure that guests are satisfied by serving food and drinks in an efficient manner.
- Communicate with the bar and kitchen staff to guarantee prompt delivery.
5. Managing Payments and Transactions
- Utilize POS terminals to process digital, card, and cash payments.
- Handle refunds, provide receipts, and make sure everything is accurate.
- Respect data confidentiality and financial policies.
6. Maintaining Cleanliness and Organization
- Make sure the eating areas, reception desks, lobbies, and entrances are tidy, orderly, and presentable.
- Carry out simple housekeeping tasks, such as wiping tables and restocking condiments.
- Keep an eye on the supply of brochures, menus, and advertising materials
7. Handling Complaints and Problem Solving
- Pay attention to any issues or grievances raised by visitors.
- Address problems promptly and expertly.
- When necessary, escalate complicated issues to managers or supervisors.
8. Team Collaboration
- Collaborate closely with managers, bar teams, kitchen employees, and other FOH personnel.
- During busy service hours, make sure that communication runs smoothly.
- If necessary, assist with back-of-house (BOH) operations.
Requirements
International applicants are welcome for Front of House (FOH) positions, which are essential in the hospitality sector, as long as the requirements for employer sponsorship and visas are satisfied. What you must do to be eligible is as follows:
1. High School Diploma or Equivalent
- Typically, one must have at least a secondary education credential.
- If an applicant exhibits excellent interpersonal skills and relevant experience, some employers might remove this requirement.
2. Experience in Customer Service (Preferred)
- It is very desired to have 1-2 years of experience in retail, hospitality, or tourism.
- Employers value:
- Experience working in cafés, hotels, or restaurants
- Managing complaints and interactions with visitors
- Running POS terminals or reservation systems
3. Excellent Communication and Interpersonal Skills
- Speaking English clearly and amiably is crucial.
- The capacity to listen, clarify menus or services, and respectfully address grievances
- Strong collaboration and customer service abilities
4. Ability to Handle Pressure and Multitask
- FOH positions are frequently fast-paced, particularly on the weekends or at mealtimes.
- You must be able to:
- Keep your cool under pressure.
- Set priorities for things like maintaining reservations, accepting orders, and concurrently welcoming people.
- Respond professionally to challenging or irate clients.
5. Basic Computer or POS Skills
- Comfort with using:
- Reservation systems
- Point-of-sale (POS) terminals
- Mobile ordering apps (for some venues)
Benefits
1. Legal Work and Residence in the UK
- Under the Skilled Worker Visa, sponsorship enables you to reside and work lawfully.
- With the opportunity to extend or apply for permanent residency (ILR), it is valid for a maximum of five years.
2. Competitive Salary and Tips
- FOH roles often include:
- Base salary: £20,000–£26,000/year (varies by region and employer)
- Service charge and tips (can significantly boost earnings)
- Holiday pay and overtime
3. Visa Sponsorship Support
- Employer typically covers or assists with:
- Certificate of Sponsorship (CoS)
- Visa processing guidance
- Sometimes accommodation support and initial travel expenses
4. Opportunities Across Sectors
- Work in hotels, resorts, bars, restaurants, cafés, and events
- Select from upscale dining establishments, popular tourist spots, or boutique hotels.
- Experience that can be used to jobs in international hospitality
5. Career Progression
- Entry-level FOH positions frequently result in:
- roles as a team leader or supervisor
- Jobs as Restaurant/Hotel Managers
- Cross-training in sectors such as guest services, kitchen, or bar
6. Pathway to Permanent Residency (ILR)
- After five years as a skilled worker, you can apply for:
- Leave to Remain indefinitely (ILR)
- British citizenship in the future, if qualified
7. Work-Life Balance and Leave Benefits
- Paid yearly leave, usually lasting 28 days
- Maternity and paternity leave, sick pay, and employer-sponsored pension plans
8. Cultural Exposure and Personal Growth
- Collaborate in multicultural, heterogeneous teams
- Boost soft skills, English proficiency, and foreign experience
- Gain expertise in time management, problem-solving, and customer service.
9. Dependent Sponsorship
- Your spouse or partner and kids may be able to accompany you thanks to your visa.
- In the UK, spouses are allowed to work, and children are entitled to free public education.
How to Apply
Conclusion:
Jobs as a front-of-house team member in the UK offer a springboard to a fulfilling career in one of the most exciting industries in the world of hospitality. Now that eligible international workers can get visa sponsorship, 2025 is the ideal year to take the leap. These positions offer more than simply a salary, regardless of your level of expertise; they provide a secure future, opportunities for professional growth, and even a route to permanent residency. The hospitality sector in the UK is eager to accept you if you’re gregarious, quick on your feet, and enthusiastic about providing excellent customer service.
Frequently Asked Questions
What’s the average hourly wage for front-of-house staff?
The average wage is £10.52 per hour, with experienced staff earning up to £13 per hour depending on location and responsibilities.
What qualifications do I need?
A high school diploma or equivalent
Basic English communication skills (required)
Experience with POS systems (preferred)
Ability to multitask under pressure