If you have 1–3 years of customer service experience, are looking for full-time or part-time work, and are excited about earning $21–$22 an hour, this could be your chance to build a new career in the USA. These roles are in-person positions across multiple U.S. locations perfect for those ready to relocate and immerse themselves in a new work environment.
About Faherty Brand:
Founded in 2013, Faherty Brand is known for coastal-inspired clothing, ethical production, and sustainable fabrics. With 40+ stores across the U.S. and a strong online presence, Faherty has built a reputation for quality, authenticity, and environmental responsibility. Employees love the inclusive culture, career growth opportunities, and passion for making a positive impact.
Details:
- Position Title: CX Associate (Customer Experience Associate)
- Employment Type: Full-Time / Part-Time
- Salary Range: $21–$22 per hour
- Location: Multiple locations across the USA
- Visa Sponsorship: Available for eligible candidates (H-1B, H-2B, or equivalent)
- Education: Bachelor’s degree preferred; diploma or equivalent experience accepted
- Experience: 1–3 years in customer service (retail or e-commerce preferred)
- Gender: Open to all
Key Responsibilities:
As a Customer Experience Associate, you will:
- Assist Customers: Provide friendly, professional support via email, chat, and phone.
- Manage Orders: Process orders, returns, exchanges, and refunds with precision.
- Share Product Knowledge: Stay updated on Faherty’s collections to offer personalized recommendations.
- Resolve Issues: Handle customer concerns with patience and empathy.
- Collaborate with Team: Communicate feedback and ideas to improve service quality.
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Qualifications:
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Experience with customer support tools (Zendesk, Shopify, etc. preferred)
- Passion for fashion, customer service, and sustainability
- Ability to work effectively in a team environment
Benefits:
1. Competitive Pay – Earn $21–$22 per hour, with consistent opportunities to increase earnings based on performance.
2. Visa Sponsorship Support – Assistance with H-1B, H-2B, or equivalent visa processes, including guidance through application and relocation steps.
3. Career Growth Opportunities – Internal promotions, skill development programs, and a clear path for advancing in customer experience, retail, or management roles.
4. Sustainability-Driven Workplace – Be part of a brand committed to eco-friendly materials, ethical production, and reducing environmental impact.
5. Employee Discounts – Enjoy generous discounts on Faherty’s clothing and accessories.
6. Relocation Assistance – Support for moving to the USA, including guidance on housing and settling into your new community.
7. Inclusive & Supportive Culture – Work in a team that values diversity, collaboration, and genuine connections.
8. Work-Life Balance – Flexible schedules with both full-time and part-time options available.
Visa Sponsorship Details:
Faherty Brand welcomes international talent and offers visa sponsorship for qualified candidates. Visa types may include H-1B or H-2B, depending on role and eligibility. Learn more about U.S. visa requirements here.
CX Associate USA Work Visa:
If you’re passionate about customer service and problem-solving, a CX Associate USA work visa can open doors to exciting opportunities in the United States. Customer Experience (CX) associates play a crucial role in helping businesses deliver high-quality service, and many employers are willing to hire international talent through visa sponsorship programs.
H-1B Visa CX Associate Jobs USA:
The H-1B visa is one of the most common work visas for skilled professionals, including CX Associate jobs in the USA. This visa allows international workers with relevant qualifications and experience to work for U.S. companies legally. Many large corporations with customer service operations hire CX associates under the H-1B program to meet their staffing needs.
H-2B Visa Customer Experience Jobs USA:
For seasonal or short-term roles, the H-2B visa for customer experience jobs in the USA is a popular option. It allows employers to hire foreign workers for temporary non-agricultural positions, including customer support, hospitality-related CX roles, and event-based service jobs.
USA Immigration Sponsorship CX Roles:
USA immigration sponsorship for CX roles means an employer supports your visa application so you can legally live and work in the country. Sponsorship often includes providing necessary paperwork, job contracts, and sometimes relocation assistance. This is especially beneficial for international candidates seeking long-term career growth in the U.S.
Sponsorship Opportunities CX Associate Roles USA:
Finding sponsorship opportunities for CX associate roles in the USA requires research and networking. Look for companies with a history of hiring international employees and offering visa sponsorship. Industries like tech, e-commerce, hospitality, and finance often have ongoing needs for skilled CX associates and are more likely to provide sponsorship.
Application Tips:
- Highlight customer service achievements with measurable results (e.g., reduced complaints, increased satisfaction scores).
- Showcase your knowledge of fashion trends and sustainable practices.
- Mention relocation readiness and ability to adapt to U.S. work culture.
How to Apply for Visa Sponsorship CX Associate Jobs in USA 2025?
Visit the official Faherty Brand Careers Page and submit your application today. Don’t miss your chance to join a company where your skills, ideas, and personality truly matter.
Conclusion:
Join Faherty Brand as a CX Associate and enjoy competitive pay, career growth, and the chance to work for a sustainability-focused fashion company. With visa sponsorship available, this is a great opportunity for international candidates eager to build a career in the USA. Apply today to bring your customer service skills to a team that values style, quality, and genuine human connection.
Frequently Asked Questions:
What is a CX Associate?
A CX (Customer Experience) Associate is responsible for assisting customers, managing orders, resolving issues, and ensuring a positive shopping experience through email, chat, and phone support.
What is the salary for this position?
CX Associates at Faherty Brand earn between $21 and $22 per hour, depending on experience and qualifications.
Does Faherty Brand offer visa sponsorship?
Yes. Faherty Brand offers visa sponsorship for eligible international candidates, which may include H-1B or H-2B visas depending on role requirements and eligibility.
